Rifat Hossain
I help startups turn complex ideas into simple, scalable interfaces. From UX flows to polished UI, I deliver designs that ship.
10/01/2025
Medical professionals need fast administrative tools. Slow clinical software cuts directly into patient care time. I redesigned the Pistil dashboard to centralize scheduling, client intake, and medical plan reviews. The new layout provides doctors with immediate access to critical session data without leaving the main workspace.
My focus was absolute workflow efficiency. I built a clean, card-based architecture that categorizes upcoming and past sessions. The interface allows practitioners to manage patient communication, update intervention objectives, and review homework assignments from a single, secure environment.
Observation of daily practitioner workflows, patient scheduling habits, and secure data handling requirements to remove administrative friction.
Iterative creation of the session cards, modal intake forms, and the multi-step medical plan builder to ensure rapid data entry.
Systematic rollout of the new clinical dashboard, emphasizing secure profile management and reliable OTP verification.
Concrete data confirming a faster, more organized clinical workflow.
REDUCTION IN ADMINISTRATIVE TIME
vs. 30% target
FASTER INTAKE FORM COMPLETION
vs. 40% target
NET PROMOTER SCORE
vs. 75 target
PRACTITIONER SATISFACTION
Post-launch survey
Industry Recognition
Winner of 2026 Healthcare UX Innovation Award.
User Adoption
Over 5,000 active clinical practitioners onboarded within the first two months.
Business Impact
38% drop in missed appointments due to improved calendar visibility and bulk slot management.
Accessibility
WCAG 2.1 AA compliance achieved, providing high-contrast readability for extensive medical forms.
A few words from teams I’ve supported with UI/UX design, design systems, and product improvements.